CRM Executive - Fresher
Actively recruiting
About the job
We are looking for enthusiastic CRM Freshers to support customer relationship management activities across our residential real-estate projects. This role focuses on handling customer interactions, maintaining accurate records, and supporting internal teams throughout the customer lifecycle—from enquiry to handover.
Roles & Responsibilities
- Maintain and update customer information in the CRM system
- Coordinate with sales, site, and accounts teams for customer follow-ups
- Track enquiries, bookings, and customer status updates
- Assist in scheduling site visits and customer meetings
- Ensure timely communication with customers regarding project updates
- Support documentation and internal coordination processes
- Maintain accuracy and confidentiality of customer data
Requirements
- Freshers or candidates with up to 1 year of experience
- Graduate in any discipline (Preferred)
- Basic knowledge of CRM systems or willingness to learn
- Good communication skills in English and Tamil
- Ability to manage customer data accurately
- Strong follow-up and coordination skills
- Basic computer proficiency (MS Excel, email, data entry)
- Professional attitude and customer-oriented mindset
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